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Location: Grand Rapids, MI
Pay Rate: $0.00
Office: Grand Rapids, MI
Job ID: 1747312
Staffing Coordinator – Contract
Company: Workforce Strategies, Inc. (WSI)
Schedule: Flexible/Partime/Fulltime opportunities
About Workforce Strategies, Inc. (WSI)
At WSI, we live and breathe our core values every single day. They are the foundational commitments that guide our decisions, support our teams, and define our culture:
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Expect Excellence: We strive for excellence and act with integrity. We choose candor, respect, and kindness, honoring our commitments in everything we do.
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Project Positivity: We bring energy, optimism, and a boatload of fun to work each day.
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Integrity Always: We choose courage over comfort, stand behind our word, and do the right thing—always.
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Embrace Collaboration: We approach challenges with curiosity, compassion, and care, working together to foster lasting relationships with clients and job seekers alike.
Role Overview
As a Staffing Coordinator, you will connect job seekers with rewarding employment opportunities while providing first-class service to our client partners. You will source, screen, and interview candidates to unearth top talent, facilitate seamless onboarding, and guide associates throughout their career assignments.
In this role, you will also be cross-trained to collaborate closely with and support our Front Office Administrators and Account Managers, ensuring smooth daily branch operations.
Key Responsibilities
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Active Recruiting & Interviewing: Conduct high-volume outbound phone screens, in-depth candidate assessments, and in-person interviews daily to build a pipeline of qualified talent.
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Onboarding & Compliance: Manage end-to-end candidate onboarding, including completing job orientations, administering in-house drug screenings, processing background checks, and verifying placement details.
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Associate Coaching & Relations: Act as a trusted resource for active associates—providing encouragement, counseling, constructive coaching, and resolution for workplace questions or performance challenges.
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Client & Candidate Communication: Deliver responsive, transparent communication to both business partners and job seekers to foster long-term partnerships.
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Performance & Activity Metrics: Consistently meet daily and weekly operational KPIs (including phone outreach, completed screenings, and scheduled interviews) tailored to branch and client needs.
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Community Engagement: Represent WSI at regional hiring events, career fairs, and local community outreach initiatives.
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Branch Support & Coverage: Participate in a scheduled weekend on-call rotation (branch-specific) to handle urgent client or associate needs.
You Will Excel in This Role If You:
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Possess a polished, professional demeanor with outstanding verbal and written communication skills.
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Thrive in a fast-paced, high-energy environment and adapt quickly to shifting priorities.
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Are resilient, empathetic, and comfortable navigating tough or sensitive conversations with grace and composure.
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Bring genuine curiosity to dive into client processes and understand operational environments.
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Value teamwork and enjoy celebrating shared wins with your branch colleagues.
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Have a customer-first mindset driven by helping others take the next step in their lives and careers.
Qualifications & Requirements
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Experience: Minimum of 2 years of experience in customer-facing or high-volume administrative environments (e.g., staffing, retail management, hospitality, customer support, or office coordination).
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Work History: Demonstrated history of dependable, steady employment.
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Communication: Proven ability to handle conflict resolution, navigate challenging conversations, and deliver constructive feedback.
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Collaboration: Demonstrated track record of effective teamwork, cross-functional collaboration, and multi-tasking under deadline pressure.