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Soft Skills You Need to Master Before Your Next Interview

Soft skills help you land a job! They’re hard to measure and can’t be listed on a resume, but they usually show up—or don’t—in an interview. These are the skills that help you develop relationships with co-workers and customers, and can set you apart when it’s time for promotion. The truth is a lot of employers care more about your ability to communicate, work with others, think on your feet and work hard than qualifications and experience. Skills and licensures can be taught, but attitude cannot!


Express yourself clearly in both oral and written communication. You can handle emails, phone calls and in-person interviews in a kind and professional manner, but also know which method you’re most comfortable with. In person, use eye contact, a firm handshake, speak up and exude just the right amount of confidence to show you take pride in your work without seeming arrogant.

With communication comes effective conflict resolution. It’s key to developing relationships with peers and managers to maintain a healthy, collaborative workplace. It’s also a sign of maturity and good leadership.

Critical thinking

Companies are looking for someone who can solve problems, take action and think on his feet. Convey that you know how to be part of the solution, without adding to a problem. One way to show off your good judgment is simply to show up to the interview on time and wearing appropriate attire.


Your company’s success depends on everyone blending their talents and working together for a common goal. Show you’re flexible and open to new ideas and approaches. Welcome suggestions and mention that you appreciate the importance of diversity in the workplace.


A positive attitude is really important to hiring managers because it’s contagious in the workplace. Express that you’re willing to accept challenges and handle obstacles gracefully. Instead of getting frustrated or complaining, you should be able to find alternate solutions to rapid, unavoidable changes and help your colleagues adjust.

Work ethic

A strong work ethic is part of your character and not always something a manager can train you to have. Show that you have a history of being productive, reliable, diligent, proactive, always looking for more efficient opportunities. Research the company’s mission and values, and mention them with reverence during the interview to demonstrate that you’ll be loyal to them.

For more information on how to land your dream job, contact us today!

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